FAQ Services


PhonePlus is a 24-hour telephone banking service, guaranteeing your freedom and satisfaction in getting all information and banking transactions without having to move from a place with high privacy guarantee, and not limited by time and movement. For all questions or assistance in person, you can directly speak with our Customer Representative, just by pressing the number & 0d Prime; any time.
How to use BNI PhonePlus is very easy. Simply contact the BNI CALL telephone number: (021) 5789-9999 and you will be served by our operator.

With BNI PhonePlus you can freely manage your finances, such as: Banking Transactions 1. Balance Information 2. Payment of Telkom bills, all types of Mobile bills (Indosat, Telkomsel, Exelcomindo and Mobile-8) 3. Payment of all types of BNI and non credit cards BNI (ABN AMRO, ANZ, BUKOPIN, CITIBANK, DANAMON, GE FINANCE, HSBC, MEGA, NIAGA, PERMATA, STANDCHART) 4. Payment of PLN bills 5. Payments for ZIS DKI Jakarta 6. Transfer between accounts at BNI Transfer via clearing to another bank 7. Purchase of top-up vouchers for TELKOMSEL, INDOSAT, XL, MOBILE-8, ESIA, TELKOM AND 3 8. Last account mutation 9. Mutation of accounts that can be requested by fax facsimile 10. Change in BNI PhonePlus PIN Other banking information such as loan margin info, foreign exchange rates, product info and ATM locations and BNI Syariah branch offices throughout Indonesia.

Based on BI Letter No. 12/1081 / DPbS dated 2 July 2010 concerning Expansion of Sharia Banking Delivery Channels through Conventional Commercial Banks, BNI Syariah accounts can be opened at conventional BNI branches that have carried out agency cooperation (formerly called Syariah Channeling Outlet). Currently the opening of BNI Syariah accounts can be done in 58 BNI Syariah branch offices and 787 BNI branch offices.

By Opening Prima iB Hasanah Savings Account, TabunganKu iB, iB Hasanah Savings Account.

Prima iB Hasanah Savings: IDR 10 million / day.

Insya Allah halal because all existing funds are channeled to halal businesses or businesses. To guarantee halalness, the operations of Islamic banks are supervised by the National Sharia Board (DSN) by placing a Sharia Supervisory Board (DPS) in each Islamic bank.

Interest is a percentage of deposits or loans that are set upfront while profit sharing is a percentage of the profits from the management of funds provided in accordance with the agreed percentage of profit sharing. Interest does not pay attention to profit or loss between the two parties (banks and customers). While the profit sharing, pay attention to the principle of justice of both parties (customers and banks) so that the greater the bank profits the greater the customer receives and vice versa.

BNI Syariah customer deposits are channeled to productive real sectors and sharia-compliant investment instruments.

Previously, BNI Syariah was a Sharia Business Unit at BNI. Since June 2010, BNI Syariah has spun off to become a sharia commercial bank. This means that BNI and BNI Syariah are two different commercial banks with different operational principles. However, BNI Syariah still cooperates with BNI in terms of facilities and easy access for customers.

You can open a BNI Syariah account at all BNI Syariah Branches and 787 BNI Branches

Gold pawning products, can be precious metals or jewelry. The benefit is that we can get cash quickly

You just need to contact 1500046 to help reset the SMS pin, whereas if you go to a branch, Customer Service does not have that menu.