Phone Banking Service Features and Menu

Phone Banking is another 24-hour banking service that saves you from leaving the comfort of your seat. Our Customer Representatives will assist you in providing information pertaining to your account, as well as execute transactions upon your request.

The Phone Banking service offers many features in ensuring convenience and security when carrying out banking activities.

Convenience

To be able to use the Phone Banking service, simply register through any ATM terminal for non-financial transactions.

1. In obtaining banking information, including :
   • Information on BNI Syariah products.
   • Information on nisbah or the profit-sharing results of BNI Syariah products.
   • Locations of BNI Syariah branch offices.
2. In performing both non-financial and financial banking transactions :
   • Non-financial transactions, namely obtaining account balance information or viewing latest account transactions.
   • Financial transactions which include fund transfer between BNI Syariah or BNI accounts, fund transfer to accounts in other banks via clearing facility, purchase of pre-paid vouchers, and payment of Halo Telkomsel, Flexi, Speedy and Hasanah Card bills.